MOHAMMAD MASIH TARAKI
HERAT,Herat,ghul-Urdo
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
6
6
years of professional experience
Work History
IT Administrator
KABUL FOLAD STEEL
HERAT, Herat
07.2021 - Current
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Served at internal helpdesk, accepting and resolving calls or delegating more severe issues to supervisor.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Applied basic switch, router and firewall principles.
- Worked with IP video network transmission and factors that impacted video rates and quality.
- Programmed security, access control and CCTV systems.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Fully installed fire alarms and various security devices.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Created remote service interaction scenario manuals, defining appropriate triage and response policies for common ticket types.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Developed multi-site IT execution strategies, aligning work orders at P2P locations to effectively align available resources with historical service data
IT Administrator
ROSE FOOD COMPANY
HERAT, Afghanistan
06.2017 - 07.2021
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Maintain and configure IP and Digital Security Cameras
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
- Rewrote and updated group policy with new domain move and domain level raise.
- Repairing all kind of security cameras and printers
- Monitored stability of network and wireless services to deliver comprehensive stability.
- Planned, coordinated and implemented network security measures.
- Interviewed, hired, trained and mentored staff by coaching daily, leading performance reviews and offering constructive feedback
LECTURER
KHAJA ABDULLAH ANSARY
HERAT, HERAT
03.2017 - 02.2018
- LECTURER OF PYTHON AT SOFTWARE ENGINEERING DEPARTMENT.
- LECTURER OF RESOURCE MANAGEMENT AT NETWORK ENGINEERING DEPARTMENT.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Conducted research, gathered information from multiple sources and presented results.
- Supervised junior lecturers' course development and recommended refinements to enhance student learning.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Hired and trained 5 Teaching Assistants for grading and classroom administration
Education
Bachelor of Science - IT ADMINISTRATION
KHAJA ABDULLAH ANSARY
HERAT01.2012
High School Diploma -
TAJROBAVI
HERAT03.2009
Skills
- Interpersonal Skills
- Troubleshooting Network Issues
- Software Evaluation
- Tracking and Documentation
- Collaborative Team Player
- Hardware and Software Repair
- Microsoft Windows and Office
- Technical Troubleshooting
- Error Detection
- Computer Diagnostics
- Mobile Device Repair
- Security planning
- Data Entry
- Interpersonal Communication
- Requirements analysis
- Problem-Solving
- Training and Development
- Written Communication
- Self-Motivated
- Maintenance and Repair
- MS Office
Additional Information
THE WRITER OF CCNA ++ BOOK
Timeline
IT Administrator
KABUL FOLAD STEEL
07.2021 - Current
IT Administrator
ROSE FOOD COMPANY
06.2017 - 07.2021
LECTURER
KHAJA ABDULLAH ANSARY
03.2017 - 02.2018
Bachelor of Science - IT ADMINISTRATION
KHAJA ABDULLAH ANSARY
High School Diploma -
TAJROBAVI
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