Desired Job Title
Residential House ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: MODESTO, CAModesto, CA
Open to relocation: Yes
Open To Work
Theresa Crabtree
Manager / Supervisor
MODESTO,Ca
Work Preference
Summary
Dynamic Residential House Manager with a strong background in overseeing operations and training staff. Known for fostering teamwork and attention to detail, successfully implementing process improvements that elevate service delivery and resident well-being.
Overview
2
2
DSP 1 DSP 2
5
5
30 Years
Work History
Residential House Manager
Delta Star Home Care
2673 E Junction Dr Manteca Ca 95336
02.2021 - Current
- Oversaw daily operations of residential facilities, ensuring compliance with health and safety regulations.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Trained and mentored staff in best practices for patient care and household management.
- Implemented process improvements that enhanced service delivery and resident satisfaction.
- Coordinated schedules and activities to promote engagement among residents and staff.
- Conducted regular assessments to monitor resident well-being and adjust care strategies accordingly.
- Managed budgets effectively while sourcing quality supplies and services for the facility.
- Facilitated communication between families, staff, and external agencies to ensure comprehensive support for residents.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Assisted residents with daily hygiene and living tasks.
- Prevented unauthorized access into residential facilities by monitoring security systems regularly.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Education
GED -
James Lick High School
San Jose CaSkills
- Elderly care
- Property maintenance
- Guest relations
- Vendor coordination
- Facility management
- Nutritional planning
- Housekeeping management
- Maintenance and repair management
- Activities scheduling
- Cleaning services
- Exceptional organization
- Safety management
- Crisis management
- Staff training
- Appointment coordination
- Employee scheduling
- Behavioral management
- Facility inspections
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Certified in CPR/AED
- Employee supervision
Accomplishments
- Supervised team of seven staff members.
Certification
- Anger management and Training - Conflict resolution 30 years[Timeframe]
DSP 1 and 2
I have taken and passed the DSP one and two classes through DDS. These classes helped me in all areas of my profession. I have 30 years esperance in management rolls in a facility and home environment with both children and adults. I enjoy my work with both special needs adults and children
Languages
English
Full Professional
Timeline
Residential House Manager
Delta Star Home Care
02.2021 - Current
GED -
James Lick High School