AutoCAD
Shams Ul Arifeen
Business Development/Sales Manager
Charsadda
Summary
Passionate Mechanical Engineer with 15+ years of experience in business development, sales, project management & execution of electromechanical equipment, services, and projects. Seeks to leverage leadership and managerial expertise and sales & business- development manager or project manager. Specialized in pumping machinery and achieved successful completion of multiple complicated projects with full client and manufacturer satisfaction. Increased KSB market share in low-end, and water market areas by helping introduce low-cost products, and increased revenue in the high-tech market by offering clients turn-key solutions.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Projects & Business Development Manager
Qarachay Individual Company-Azerbaijan
Kabul
09.2022 - Current
- Managing & Supervising business development & overall project activities in Kabul Office.
- Successfully restored and reorganized company office structure in Kabul after August 2021 government fall.
- Achieved successful penetration for company in bidding process of UN bodies & INGOs in Afghanistan.
- Reorganized and updated bidding system and pricing strategy for company according to latest market requirements.
- Penetrated company's business in engineering supplies & services.
- Re-started leftover works of old pending project and rebuilt client's confidence.
- Reduced enormously company's administrative and running costs to maximize profit.
General Manager/Director of Business Development
Perfect Services Engineering (SMC.) Pvt. Ltd
Abbottabad, Lahore
09.2018 - 08.2022
- Established company structure and documentation work.
- Lead team of young energetic professionals for delivering high-quality engineering services.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Developed & maintained relationships with customers and suppliers.
- Managed preparation of bidding documents, offers, procurement & purchase orders, and AutoCAD drawings and assisted clients in technical issues related to pumps.
- Secured & completed successfully multiple business opportunities from Neelum Jhelum Electric Hydro Power Project, Suki Kinnari Electric Hydro Power Project, Irrigation Department Punjab & Public Health Engineering Division Pakistan Administered Jammu Kashmir for the supply & installation works of pumps (KSB, Grundfos, Chinese), electrical cables, Electrical distribution boards related to water supply, irrigation, dewatering & building services applications.
Projects Development Manager
Qarachay Individual Company-Azerbaijan
Kabul
11.2019 - 12.2020
- Managed & organized company's business development department.
- Resolved problems in, and improved the company's bidding documents, and business development activities and participated in multiple bidding processes in the government & INGO's construction & engineering services sectors across Afghanistan.
- Successfully managed company's overall office administration and carried out safe operations of ongoing projects during the COVID-19 pandemic while maintaining all health & safety regulations.
General Manager Business Development & Projects/Director
Standard Engineering Associates Pvt. Ltd
Muzaffarabad, Rawalpindi, Peshawar
06.2013 - 09.2018
- Established company structure and documentation work.
- Lead team of young energetic professionals for delivering high-quality engineering services.
- Monitored project office workflow and administrative processes to keep operations running smoothly.
- Developed & maintained relationships with customers and suppliers.
- Managed preparation of bidding documents, offers, procurement & purchase orders, and AutoCAD drawings and assisted clients in technical issues related to pumps.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Consistently retained KSB Pumps Company Authorized Dealership from 2014 to 2018 for Pakistan Administered Jammu & Kashmir region.
- Achieved 90% of orders & ruled the high-tech and high-end pumps market for KSB Pumps in the specified region with Chinese, Governmental & other private organizations in the region.
- Incorporated successfully KSB Pumps & allied equipment specifications at the design phase with the consultants & clients.
- Successfully achieved & surpassed the sales targets for KSB Pumps with high cost & profitability.
- Executed orders with 24/7 full customer satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall revenue by pursuing additional electro-mechanical works like power cabling, electrical distribution boards, piping & valves.
- Successfully & efficiently handled & overcome complaints & warranty matters 24/7.
- Efficiently coordinated and accomplished all the technical matters between the manufacturer (KSB Pumps) & client end.
- Managed & accomplished the tasks of design, supply, installation, testing & commissioning of different types of KSB Pumps for different applications of water supply, raw water intake, building services, drainage, dewatering, and energy sectors, with allied works like electric power cabling, HT & LT panels, valves, piping, etc., with Chinese, governmental & other private clients in the region.
General Manager-Business Development & Projects
Ghani Enterprises/KSB Pumps Company-Franchise
Peshawar
05.2011 - 05.2013
- Successfully took initiative to establish and lead1st ever Franchise of KSB Pumps Company in Khyber Pakhtunkhwa Region of Pakistan.
- Developed and administered complete office, sales, purchase, storage, supply, and after-sales service system for new KSB Pumps franchise system.
- Marketed, educated, and drew existing KSB customers to new sales & services system of KSB Franchise.
- Analyzed market trends and competitor activities to create competitive advantages.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
- Successfully surpassed KSB Pumps sales targets through franchise in water, building, and industrial markets of region for KSB boreholes, end suction, deep well turbine, and multistage pumps.
- Provided significant breakthrough in sales orders for KSB Franchise from Afghanistan market.
- Successfully accomplished the design, supply, and installation & rehabilitation works of major lift irrigation schemes in the region with KSB Pumps, totally knocking out the competitors in this sector.
- Achieved significant share for KSB Pumps in the rehabilitation of damaged water supply schemes in areas hit by the war against terror and the 2010 flood under Pakistan Army & INGOs like the Red Cross, Muslim Aid, Mercy Corps, IRC, OXFAM, USAID, etc.
- Achieved customer satisfaction for KSB Pumps franchise sales and after-sales services as compared to old sales structure.
- Penetrated local low-end water market area by establishing KSB sub-dealers and sales points across region.
Assistant Manager Sales
KSB Pumps Company Limited
Peshawar
02.2008 - 05.2011
- Efficiently managed KSB sales office, planned sales, and business development activities, and coordinated with design, planning, and materials, stores, and services departments of KSB.
- Generated sales reports & forecasts to help upper management make effective decisions and sales plans.
- Supported sales support staff in administrative tasks to help sales reps close deals.
- Achieved sales goals and targets by cultivating and securing new customer relationships and new markets in the private, renewable energy & dealership sector for KSB Pumps.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Liaised between customers and product development team to recommend product improvements in submersible borehole pumps.
- Successfully grabbed the submersible borehole pump market by initiating, launching & running with the product development & marketing team the ZORO submersible borehole pumps for KSB Pakistan from KSB India, meeting the price of local competitors and maintaining the quality of the products.
- Re-shaped and re-organized the low-end water market dealerships across Pakistan with KSB Dealers & marketing departments.
- Achieved significant share for KSB Pumps in the rehabilitation of damaged water supply schemes in areas hit by the war against terror and the 2010 floods under Pakistan Army & INGOs like the Red Cross, Muslim Aid, Mercy Corps, IRC, OXFAM, USAID, ICRC, etc.
- Achieved 1st ever order of Pump as Turbine for KSB Pakistan under direct supervision of KSB Germany.
Trainee Production Engineer
Service Industries Limited
Gujrat
09.2007 - 02.2008
- Inducted Research and development in production line.
- Developed new drawings for new products.
- Interpreted relevant engineering drawings for workforce.
- Got trained on relevant machines of plastic & rubber molding.
- Got trained on quality control of processes and products.
Project Engineer
The Erectors Pvt. Ltd.
Lahore/Sahiwal
05.2007 - 09.2007
- Worked on mechanical installation, erection, and piping of new Olpers milk processing plant in Sahiwal for Engro-Foods.
- Interpreted manufacturer's AutoCAD drawings and developed shop drawings for installation and erection of machinery and milk piping.
- Supervised quality and safety.
Internee
KSB Pumps Company Limited
Peshawar
07.2006 - 08.2006
- Carried out Pumps Markets Analysis of Khyber Pakhtunkhwa.
- Traced out causes of decreasing market of KSB Pumps in Khyber Pakhtunkhwa.
- Reported technical & price comparison of KSB Pumps with its competitors.
- Provided grounds for development of KSB low-price submersible pumps and dealerships in different areas of Khyber Pakhtunkhwa.
- (Based on same report later in 2008 during job, KSB developed ZORO submersible pumps and reorganized dealership structure.)
Internee
Pakistan Tobacco Company, Akora Khattak Factory
Nowshera
06.2005 - 07.2005
- Analyzed and solved downtime of automatic linkups from cigarette maker to cigarette packing machines.
- Traced out and removed jam problems from main conveyer belt.
- Interpreted drawings and worked on installation of redesigned modified tray unloaders on cigarette packing machines.
Education
Bachelor of Science - Mechanical Engineering
NWFP University of Engineering & Technology
Peshawar 05.2002 - 12.2006
F.Sc. Intermediate Examination in Pre-Engineering - Engineering
Islamia College
Peshawar 05.2000 - 05.2002
Secondary School Certificate Examination - Science Education
Islamia Model School & College, Shabqadar Fort
Peshawar 04.1998 - 06.2000
SSC - Science Education
Islamia Model School And College, Shabqadar Fort
Charsadda 04.1998 - 06.2000
Skills
Business development and sales
Order management
Vendor management
Territory Management
Sales expertise
Relationship building and management
Forecasting ability
Managing projects
Planning projects
Sales Management & Process Operations
Product and service sales
Relationship building
Bidding processing management
Excellent team player
Understanding technical drawings
Expert in pumps selection
Accomplishments
- Re-organized and revived the dead-positioned Qarachay Individual Company (Azerbaijan) in Afghanistan after the August 2021 downfall.
- Ruled high-tech pumps water, energy, and building services market for 5 years for KSB pumps securing 90% of orders in the Kashmir region.
- Structured, established run and marketed KSB’s first franchise system in the Khyber Pakhtunkhwa region of Pakistan.
- Successfully grabbed the submersible borehole pump market by initiating, launching & running with the product development & marketing team the ZORO submersible borehole pumps for KSB Pakistan from KSB India, meeting the price of local competitors and maintaining the quality of the products.
- Re-shaped and re-organized the low-end water market dealerships across Pakistan with KSB Dealers & marketing departments.
- Achieved first ever order of Pump as Turbine for KSB Pakistan under the direct supervision of KSB Germany.
- Increased KSB pumps private market share from 10% to 50% in the Khyber Pakhtunkhwa Region of Pakistan.
- Challengingly developed a prototype micro-hydro turbine test rig at the laboratory level as a student project at the University.
Software
Primavera
MS Word
MS Excel
MS Power Point
MS Project
Certification
Seismic Design for Indigenous Building, Pakistan Engineering Council, Pakistan
Additional Information
Reference: Available on request.
Timeline
Projects & Business Development Manager
Qarachay Individual Company-Azerbaijan
09.2022 - Current
Projects Development Manager
Qarachay Individual Company-Azerbaijan
11.2019 - 12.2020
Seismic Design for Indigenous Building, Pakistan Engineering Council, Pakistan
01-2019
General Manager/Director of Business Development
Perfect Services Engineering (SMC.) Pvt. Ltd
09.2018 - 08.2022
Hydro Power Engineering, Feasibility, Design, Preparation & Management, Pakistan Engineering Council, Pakistan.
12-2017
General Manager Business Development & Projects/Director
Standard Engineering Associates Pvt. Ltd
06.2013 - 09.2018
General Manager-Business Development & Projects
Ghani Enterprises/KSB Pumps Company-Franchise
05.2011 - 05.2013
Workshop on Shaping our Future-“Development of Leadership & Management Skills”, KSB Pumps Co. Ltd. Lahore, Pakistan.
02-2011
Training in Sales Force Management, KSB Pumps Co. Ltd./Octara Pakistan, Lahore, Pakistan.
07-2008
Training Workshop on MS Outlook, KSB Pumps Co. Ltd. Lahore, Pakistan.
05-2008
Assistant Manager Sales
KSB Pumps Company Limited
02.2008 - 05.2011
Trainee Production Engineer
Service Industries Limited
09.2007 - 02.2008
Project Engineer
The Erectors Pvt. Ltd.
05.2007 - 09.2007
Internee
KSB Pumps Company Limited
07.2006 - 08.2006
Internee
Pakistan Tobacco Company, Akora Khattak Factory
06.2005 - 07.2005
Bachelor of Science - Mechanical Engineering
NWFP University of Engineering & Technology
05.2002 - 12.2006
F.Sc. Intermediate Examination in Pre-Engineering - Engineering
Islamia College
05.2000 - 05.2002
SSC - Science Education
Islamia Model School And College, Shabqadar Fort
04.1998 - 06.2000
Secondary School Certificate Examination - Science Education
Islamia Model School & College, Shabqadar Fort
04.1998 - 06.2000